Return & Refund Policy

January 14, 2024

Thank you for choosing Kapok Mattress Industries. We strive to ensure your satisfaction with our products. This Return & Refund Policy outlines the procedures for returning and refunding items purchased from us.

1. Returns :

We accept returns within [number] days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

2. Refunds :

Upon receipt and inspection of the returned item, we will notify you about the status of your refund. If approved, the refund will be processed to the original method of payment. Please allow [number] days for the refund to be reflected in your account.

3. Exchanges :

If you receive a defective or damaged product, please contact us immediately. We will arrange for an exchange or provide a replacement as needed.

4. Return Shipping :

Customers are responsible for return shipping costs unless the return is due to a mistake on our part. We recommend using a trackable shipping service for returns.

5. Non-Returnable Items :

Certain items, such as personalized or used products, are non-returnable unless they arrive damaged or defective.

6. Contact Information :

If you have any questions or concerns regarding our Return & Refund Policy, please contact us at :

Kapok Mattress Industries
Kuppichipalayam, Bhavani(PO), Erode(DT) 638311
Phone: 9962950425

7. Changes to Return & Refund Policy :

We reserve the right to update and modify this Return & Refund Policy. Any changes will be posted on our website with the revised date. We recommend checking this page periodically for updates.

By making a purchase with Kapok Mattress Industries, you acknowledge that you have read and understood our Return & Refund Policy and agree to its terms.

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